Store Policy
Customer Care
We take pride in offering our customers the highest quality of service. We aim to provide handmade pottery and furniture designed to satisfy our customer's needs and expectations. We offer the following services: handmade pottery and furniture, bespoke furniture and interior design. If you have any queries about any of our products or services please do not hesitate to contact us.
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Privacy & Safety
We collect personal data from you only for the purpose of fulfilling your orders for products, order processing and payment clearing, future communication and liaison with you (only by opting in at time of purchase or by registering to our newsletter).
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Your personal data is kept confidential and is not shared with any third parties except for the purposes of processing credit card transactions, fulfilling orders and delivering packages. All online transactions are processed via PayPal. You can refer to PayPal's Privacy Policy here (this link takes you to PayPal's website).
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We do not store credit card details nor do we share customer details with any 3rd parties. Our website contains links to third parties' websites. You take your own risk to supply any personal data to those websites if you are asked to do so by them, and we will not be responsible for the actions of those websites.
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We make use of Google Analytics to gain insight into our customers' experience on our website and make continuous updates and improvements to the site. Google Analytics does not record any sensitive data that would compromise our customers' security or any information that could be used to identify users in any way. If you have any questions about our Privacy Policy or our use of Google Analytics, please contact: forestandclay@gmail.com
If you have supplied any personal data to us, you have the right to request access to and correction of such personal data held by us.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- WIX